Privacy Policy

Pro Active Physiotherapy (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Health Information: Details related to your health condition, treatments, and medical history if you choose to provide them.
  • Usage Data: Information about how you use our Site, such as your IP address, browser type, and browsing actions.

How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our services.
  • To improve, personalize, and expand our services.
  • To communicate with you, including sending you updates and other information relating to our services.
  • To process your transactions and manage your appointments.
  • To understand and analyze how you use our website.

Disclosure of Your Information

We may share information about you in the following ways:

  • With Service Providers: We may share your information with third-party service providers to perform functions on our behalf.
  • For Legal Purposes: We may disclose your information to comply with legal obligations, respond to requests from public authorities, or protect our rights.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing